ROAST AI — Refund Policy

Product: ROAST AI Pro
Price: $4.99 USD
Payment type: one-time purchase. No recurring subscription, no automatic renewal.

Pro features are listed on the pricing page. A free allowance of 3 messages on Light mode is available before purchase so you can try the product first.

Because ROAST AI Pro is digital content that is made available immediately, we ask you to use the free messages before buying. If something still goes wrong — the unlock did not apply, you were charged twice, or the product does not work as described — contact us and we will look into a refund.

Requests are reviewed individually and in good faith. Where our payment provider's own refund procedures or timeframes apply, those procedures may also govern how a refund is processed and how long it takes to reach your payment method.

Email [ROAST AI SUPPORT EMAIL] with the subject "Refund request", or use the support/refund process provided by the payment provider in your purchase receipt email.

Please include:

• The email address or receipt reference used for the purchase
• The purchase date and amount
• Your ROAST AI username
• A short description of the problem

We check the transaction with the payment provider, confirm whether the Pro entitlement was applied to your account, and consider the reason given. We aim to respond to every request within a reasonable time and will tell you the outcome and, where approved, that the refund has been submitted to the payment provider.

Nothing in this policy limits or removes any rights you have under applicable consumer protection law, including any statutory rights relating to digital content. Where such rights apply, they take precedence over this policy.

Purchases that are fraudulent, made with stolen payment details, or part of repeated buy-and-refund abuse may be excluded from discretionary refunds to the extent permitted by law, and the related account may be restricted.

[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS, WHERE LEGALLY REQUIRED]
[ROAST AI SUPPORT EMAIL]